When you’re observing a scenic landscape of the ocean, mountains or desert, do you prefer a narrow or panoramic view? A narrow view provides limited visibility, while a panorama is all-inclusive.
Read MoreITAM and ITSM - From Silos to Integrated Systems
April 07, 2017
Historically, IT organizations have suffered from the silo effect in which IT Asset Management (ITAM) and IT Service Management (ITSM) functions operated separately and information between the groups and supporting systems was not shared or...
Read MoreIs Your Discovery Data Good Enough?
March 23, 2017
Effective Software Asset Management (SAM) begins with the collection of data – data on your IT hardware and software assets as well as specific attributes about them. Ideally, this raw data is collected via an automated discovery tool and then fed...
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